Q1, 2018 (Date TBD)

Q2, 2018 (Date TBD)

Q3, 2018 (Date TBD)

Q4, 2018 (Date TBD)


CMDB Webinar Series - 2018


Session 1:  CMDB...what is it and do we need it?

(Q1 date TBD)

Topics of Discussion:

  • The ITSM market with regards to the CMDB
  • What exactly is a CMDB and what's the value?
  • Selection of market tools and technologies


Session 2:  How best to orchestrate a CMDB implementation

(Q2 date TBD; extends from session 1)

Topics of Discussion:

  • CMDB Planning/Scoping/Detailing
  • What to do and what NOT to do
  • Implementations considerations


Session 3:  Implementation of the CMDB

(Q3 date TBD; extends from sessions 1 & 2)

Topics of discussion:

  • Initial population of the CMDB
  • Organizational preparation (inc. Change Management)
  • Training needs and Identifying success


Session 4:  Management and maintenance of the CMDB

(Q4 date TBD; extends from sessions 1-3)

Topics of discussion:

  • Measuring/validating/auditing/verifying the CMDB
  • Extending technology / scope of the enterprise population in the CMDB
  • Demonstrating value of the CMDB / other considerations

Please contact info@raptek.com for any questions or additional information.