Leveraging their extensive project deployment experience, Rapid Technologies delivers the following training offerings:

  • Custom-developed and out-of-box Web-Based Training (WBT)

  • Instructor-Led Training for BMC and Salesforce

  • ITIL Framework Training

Web-Based Training

Why Rapid Technologies WBT?

  • End user focused; great user interface

  • Designed based on customer feedback

  • Always available and self paced

  • Accommodate a large number of users

  • Navigate to any topic that you want to learn about

  • Demos and “Try-It” exercises allow for great interaction

  • Leverage WBTs as a job aid to be more productive

  • Great reference tool for training reinforcement

  • Unique WBT Delivery Options

  • Small investment in training helps larger investment succeed!

Login here



Instructor-Led Training

BMC Software Training

Rapid Technologies offers proprietary BMC Remedy ITSM training courses, custom BMC Remedy courses, and ITIL certification courses.  Below are just some of our Instructor Led Training (ILT) offerings, however, please inquire if there is a course you are interested in taking that is not listed below.  We can also customize a course specifically for your organization and deliver onsite at your location or live via WebEx.

  • Rapid Technologies Remedy AR System Administering

  • Rapid Technologies Remedy AR System Performance Enhancement Course

  • Rapid Technologies Remedy ITSM Application Administration / Configuration

  • Rapid Technologies BMC Atrium CMDB Admin / Developer

  • Rapid Technologies Remedy Application Boot Camp (combination ITSM and CMDB course)

  • Rapid Technologies BMC Service Request Management Administering

  • Rapid Technologies SmartIT / Smart Reporting Using

Also, as a reseller of BMC Training Classes, please contact us for a discounted quote on any BMC Training Class offered by BMC Software.


Salesforce Training

As an authorized Salesforce Training Partner, Rapid Technologies offers training and certification options for Sales Cloud, Service Cloud, Marketing Cloud, Analytics Cloud and Community Cloud, along with training for the Salesforce1 Platform.

  • Instructor Led Training

  • Virtual Instructor-Led Training

  • Online Training

Any Salesforce Training purchased through Rapid Technologies qualifies your company to participate in the Rapid Technologies Training Rebate Program:

  1. Purchase any Salesforce training through Rapid Technologies and receive a 10% credit (i.e. purchase a class for $4250; receive a $425 credit)

  2. Credits can then be applied towards any future training or consulting services purchased thru Rapid Technologies

  3. Credits are valid for 1 year from training order date.

Contact for course information or pricing.