Training

Ensuring solution adoption through user and technical education

Instructor-Led and Web-Based Training

Developing & Delivering training for ServiceNow solutions:

  • Instructor Led Training (ILT): Onsite or virtual instruction (train the trainer approach / wide audience and deep for SMEs)
  • Recorded Web-Based Training (WBT) with Instructor: Remote, live instruction
  • Guided Tours: Self-Paced
  • On-the-Job Training (OJT): Onsite or Virtual
  • A small investment in training helping to ensure the larger investment succeeds.
  • Customer Quote: "We are incredibly impressed with Rapid Technologies who we entrusted to create & deliver the training curriculum."

Best Practices Education

Best Practices Education Offering for ITIL, DevOps, and Cloud

  • ITIL – The "Defacto Standard" for Service Management. Training classes are available from ITIL Foundations to Expert and everything in between, including ITSM Simulation.
  • DevOps – Courses to enable Development Practices plus the Operational Environment to work cohesively under a common framework.
  • Cloud – Certification courses to help your organization adopt and embrace cloud computing. Topics range from basic understanding to full management of a cloud environment.