Training
Ensuring solution adoption through user and technical education
Instructor-Led and Web-Based Training
Developing & Delivering training for ServiceNow solutions:
- Instructor Led Training (ILT): Onsite or virtual instruction (train the trainer approach / wide audience and deep for SMEs)
- Recorded Web-Based Training (WBT) with Instructor: Remote, live instruction
- Guided Tours: Self-Paced
- On-the-Job Training (OJT): Onsite or Virtual
- A small investment in training helping to ensure the larger investment succeeds.
- Customer Quote: "We are incredibly impressed with Rapid Technologies who we entrusted to create & deliver the training curriculum."
Best Practices Education
Best Practices Education Offering for ITIL, DevOps, and Cloud
- ITIL – The "Defacto Standard" for Service Management. Training classes are available from ITIL Foundations to Expert and everything in between, including ITSM Simulation.
- DevOps – Courses to enable Development Practices plus the Operational Environment to work cohesively under a common framework.
- Cloud – Certification courses to help your organization adopt and embrace cloud computing. Topics range from basic understanding to full management of a cloud environment.