IT Service Management

Rapid Technologies provides their customers with the leading Service Management solutions in the market:



A leading ITIL-based IT Service Management solution enabling organizations to modernize their Service Delivery and Support via an enterprise cloud.

BMC Service Management

Combining modern, mobile ITSM solutions, service-aware data center discovery, and IT operations automation with out-of-the-box ITIL for a superior IT experience.


BMC Discovery

Asset discovery + application dependency mapping =  holistic view of data center assets and relationships between them.  Discover how Discovery might work in your environment

Kinetic Data

Providing Request Management software to enable any department (IT, Facilities, HR, etc.) to improve service experience and reduce costs.