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xMatters….for IT Service Delivery, IT Service Support, Business Continuity, Disaster Recovery and Enterprise Messaging. Over 800 global firms, including 7 of the 10 largest global 2000, rely on xMatters to help ensure the availability of their mission critical and virtualized systems, networks, applications and processes.

xMatters Solution Overview

Relevance engines from xMatters are used to deliver the right information to the right people at the right time. Our clients already know: we're the best at what we do from incident management to emergency notifications, they rely on our relevance engines to get their messages out.

xMatters clients see results:

  • GE removed 30 minutes from their MTTR with xMatters
  • Leading grocer save $8 million annually by automating product recall
  • Vodafone send 18,000 messages in 5 minutes to their enterprise customers with xMatters

 

 

Information Technology
Get an IT notification platform that targets the right person.

Whether you're in IT support or IT operations, we know that getting the right people engaged in critical incidents matters to you. The time it takes to manually look up who's on duty and do call outs is a waste. Don't worry, we can help - our clients on average achieve an 85% reduction in response time.

  • Cash America saw a 77% reduction in MTTR
  • Manpower eliminated 80 hours of downtime
  • Sprint Nextel now has 1 notification system, instead of 56

Business Continuity
Use the most accurate mass notification system ever. 

xMatters delivers the right information to the right person at the right time so you can stay in control.  Not only that, but they do more than just send notifications - we help ensure that in an emergency, you have visibility into your entire process.  Don't just take our word for it:

  • Vodafone sends 18,000 targeted messages in just 5 minutes
  • Kroger saved $8 million by automating their product recall process

Communications
Deliver timely messages and offers to your customers.

Software Developers
Build your own messaging apps using our relevance engine technology.