xMatters SaaS Options

Shared Software as a Software

Real IT alerting in the cloud...finally!

• Construct web-based schedules and groups
• Relay voice alerts with two-way actions
• Send service impact alerts to critical staff
• Assign work through alert subscriptions
• Scope current and past alerts by category
• Rate team performance
• Peg processes that need redesign
• Automate dispatch, call out, and assignment
• Options: Add IT / DR Alerting or IT Communications on demand

Dedicated Platform as a Service

Enjoy the features of the premises product, with the convenience of a service.

• Secure a fully hosted offering in SAS70 data center
• Support VPN to your environment
• Keep your environment self-contained
• Gain an efficient deployment model with custom application support
• Replace costs for servers, database licenses, system administration, and patch support
• Say goodbye to phonelines, modems and SMS consolidate and hello to fame and fortune
• Options: Add IT / DR Alerting or IT Communications on demand or mobile access users