BMC Remedyforce

BMC + Force.com = Remedyforce

Two Market Leaders:  

Industry-leading IT Service Management solution built on the leading cloud platform

• BMC provides pre-configured best practices for service desk, self service, change, and inventory management
• Salesforce.com's Force.com platform is recognized as the industry's most secure, extensible and reliable cloud platform

Remedyforce Live Webinar Schedule

Remedyforce demo (4 minutes):

Take advantage of IT service management in the cloud from the industry leaders in service desk software and cloud application delivery: BMC Software and Salesforce.com. Deliver exceptional levels of service to your organization with a contemporary, comprehensive, and easy-to-use application — no capital investment, no infrastructure upgrades, and no software maintenance required.

Key Features 

• Rich IT service management functionality, including incident, problem, change, service request, service level management, and more
• The world's most widely deployed and trusted cloud platform - Force.com from salesforce.com
• Chatter® integrated social media platform for team collaboration
• Mobile apps accessible to end-users and IT staff
• Native integration to salesforce.com business processes and data

Key Benefits:

• Accelerate time to value with easy-to-deploy, easy-to-use SaaS solution
• Deflect calls, empower users, improve satisfaction, and reduce costs with robust self service
• Avoid business disruptions with integrated change management
• Enjoy hassle-free upgrades, maintenance, and back-up
• Continually optimize performance through powerful reporting and analytics
• Provide custom user experiences with new 'Workspaces' capability