About Us

As a BMC Remedy partner since 1996, Rapid Technologies' entire organization is focused on delivering the following offerings to our customers:

• BMC Consulting and Development Services
• BMC Support Services (authorized Level 1 Support Partner; Remote Admin Services and "Development on Demand")
• BMC Education / Training (including ITIL training; ITSM v7 web / classroom training)
• BMC Software reseller

Since Rapid Technologies' core business is focused on Business Service Management, our highly regarded consulting practice has developed a best practices implementation approach in delivering our services to primarily Fortune 1000 & Large Government Entities.  This commitment to our customers is well represented by the following:

• Focus:  Rapid Technologies core business is delivering Remedy ITSM solutions.
• Longevity:  Rapid Technologies has been one of Remedy’s top partners since 1996.
• Experience:  Rapid Technologies consultants each have a minimum of 5+ yrs of BMC/Remedy development experience.
• Best-practices approach:  With 300+ completed BMC Remedy projects, accelerate your project deployment.
• Flexibility:  Flexibility of choosing between on site or remote development.
• Ongoing support:  Post-implementation support and training.
• ITIL Consulting/Training:  Provide assistance in defining processes for Service Delivery & Support.
• Involvement with User Community:
  • Board of Directors of IT Service Management Forum (itSMF) Los Angeles
  • Rocky Mountain Remedy User Group Chair.

Rapid Technologies has a significant presence across the US and Canada, with corporate headquarters based in Highlands Ranch, CO and regional offices in Burbank, CA and Calgary, AB.