As a software consulting firm since 1996, Rapid Technologies is solely focused on delivering expert consulting, support and training services for industry-leading software solutions.

  • Implementing the industry's leading ITSM and CRM solutions.
  • Providing expert level technical support.
  • Delivering expert consulting services and training since 1996.
  • Accelerating project deployments by leveraging Best Practices.
  • Full service offering from project/contract consulting to managed services.

Expert Level Consulting Services...

In order to deliver a solution of the highest quality, Rapid Technologies follows a proven Professional Services Implementation Methodology, based on best practices acquired over 20 years in business. Utilizing a phased approach, Rapid Technologies emphasizes a commitment to assessing client requirements, developing/implementing a solution tailored to those requirements, delivering training to ensure success and partnering with your organization to achieve results.

Providing the Highest Levels of Support...

Rapid Technologies provides support for many of the leading technologies such as BMC Software, Salesforce, Mobile Reach, Kinetic Data, Bomgar and Northcraft Analytics . Our strategy for support is to provide our customers a higher level of service by having dedicated Senior Engineers directly assigned to our support customers. This enables us to more promptly address our customers support issues as we build our knowledge of their environment.

Providing the leading Training solutions in the market today...

Leveraging their extensive deployment experience, Rapid Technologies delivers both custom-developed and out-of-box Web-Based Training (WBT) for enterprise solutions such as BMC Software and Salesforce.  Instructor-Led Training for BMC and Salesforce, in addition to best practice training for ITIL and COBIT, is also delivered by some of the most renowned instructors.